Friday, August 24, 2018
Word Cannot Start the Converter mswrd632
Word Cannot Start the Converter mswrd632
Problem: You try a .doc file and get the error message "Word cannot start the converter mswrd632" and nothing opens.
Microsoft states this happens because "...a file has the ".doc" file name extension, but the content is a plain text file or another kind of file that is not a Microsoft Word binary file, and that file is opened in Microsoft Word..."
This problem appears after installing Microsofts security update 973904.
How to "fix" it:
1. Open the Registry Editor and browse to:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftShared ToolsText ConvertersImport
2. Delete "MSWord6.wpc"
If you are not familiar with the Registry Editor:
1. Go to Start > Run... and type: notepad
2. Click OK.
3. Notepad will open. Copy and paste the following lines. Make sure you copy all three lines, meaning there should be a blank line in between the two lines with text.
Windows Registry Editor Version 5.00
[-HKEY_LOCAL_MACHINESOFTWAREMicrosoftShared ToolsText ConvertersImportMSWord6.wpc]
[-HKEY_LOCAL_MACHINESOFTWAREMicrosoftShared ToolsText ConvertersImportMSWord6.wpc]
4. Go to File > Save As... and save the file to your Desktop as: AllowImport.reg
5. Click Save. Locate the file "AllowImport" on your desktop and double-click it. Click Yes and OK and you should be able to open those files.
Update: Microsoft provided a "Fix it for me" solution for this issue.
